From now on, you’re in the gettin’ fucked by us business…

It’s been 13 days since I last successfully powered on my laptop. I’ve troubleshot w/ phone support (Day 1), replaced the motherboard myself (Day 3), sent it to the depot (Day 8), now today I’ve been told it’s no longer covered by warranty because there was evidence of a spill. I called them out on their bullshit, and now (thanks to the lovely Jessica) I’ve got another replacement motherboard coming my way (apparently the depot is full of incompetent buffoons who couldn’t possibly be troubled to fix a computer themselves).

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